Technical Account Manager (crypto)

Over deze vacature

About the Role We are looking for an experienced Technical Account Manager to support and manage Payment Gateway merchants. The ideal candidate has a strong background in B2B crypto, excellent communication skills in English and Russian, and the ability to work closely with merchants, product, tech, and compliance teams. Responsibilities: Manage day-to-day communication with existing merchants. Act as the primary technical point of contact during integration, onboarding and post-launch support. Coordinate with internal teams (Tech, Compliance, Finance, Product) to resolve merchant issues and ensure smooth operations. Assist merchants with API integrations, payment flows, wallet setup, and troubleshooting. Monitor client activity, identify issues proactively, and escalate when needed. Maint…

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