Fraud Ops Team Lead

Over deze vacature

As our Fraud Operations Team Lead, your mission is to lead our first-line defense against fraud. You'll manage and scale our Fraud Operations team to ensure a quick and accurate resolution for all types of fraud threats, protecting our users and their money. Why this matters: At bunq, we make life easy. When our users face a potential fraud threat, they trust us to act with speed, empathy, and precision. You will lead the team that stands on the front lines, ensuring every case is handled with care and efficiency, maintaining user trust and security. Take ownership Drive operational excellence: lead a high-performing team by setting clear goals, optimizing processes for speed and accuracy, and relentlessly removing blockers. Own the entire fraud case journey: you'll have end-to-end ownersh…

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