Senior Director of User Engagement

Over deze vacature

Ready to get shit done? At bunq, we’re not just building a banking app — we’re redefining what financial freedom means, and making sure people across Europe (and beyond) truly experience it. As Senior Director of User Engagement, you own the entire user journey from first touch to loyal, monthly active user. You’ll lead the teams responsible for activation, onboarding, retention, and CRM lifecycle management — turning awareness into long-term usage at scale. This role is about ownership, impact, and execution. You’ll translate bunq’s mission into experiences that users feel from day one — and keep coming back for. Take Ownership You are accountable for turning interest into engagement and engagement into habit. Own the full lifecycle: from first interaction to monthly active user Lead and …

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