Digital Customer Success Manager

Over deze vacature

Are you seeking an exciting Customer Success opportunity within eCommerce? Join our dynamic team at our Utrecht office! We’re currently looking for a new team member for the Digital Customer Success team. 🔥 As part of the team, you will report to Sophie, Team Lead Digital Customer Success, and work alongside Kasia, Sr. Digital Customer Success Manager, and Sara, Digital Customer Success Manager. You’ll be part of the Customer Success department, which consists of three other teams: Benelux Customer Success Management, International Customer Success Management and Technical Account Management. Your job The purpose of the role is to execute and maintain highly efficient, data-driven mass client communication, driving Net Revenue Retention (NRR) in the Persona segment by supporting the Team L…

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