Dutch-Speaking Customer Experts for a Web shop - Work In Greece

Over deze vacature

Mercier Consultancy MD is seeking enthusiastic Dutch-Speaking Customer Experts to join our team supporting a leading web shop in Greece. As part of this role, you will provide exceptional customer service to Dutch-speaking customers by assisting them with their online shopping inquiries, order management, and issue resolution. Key Responsibilities Deliver professional and timely customer support to Dutch-speaking clients via phone, email, and chat related to web shop products, orders, returns, and general inquiries. Assist customers with order placement, tracking, returns, and troubleshooting issues related to online shopping. Maintain accurate and detailed records of customer interactions within the CRM system. Collaborate with logistics, sales, and technical teams to resolve customer iss…

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