Customer Relation Specialist

Over deze vacature

At DHL Global Forwarding in Hoofddorp, we make sure import shipments from all over the world enter the Netherlands smoothly and efficiently. As a Customer Relations Specialist, you are the primary point of contact for our customers and the essential link between every party involved in the import process. From the moment a shipment is airborne to the moment it reaches the customer, you’re in control. You liaise with customers, carriers, airlines, customs, colleagues across the globe, and your own on-site team. You proactively track shipments, identify irregularities, and resolve issues the moment they arise. Because import operations run 24/7, we’re looking for someone who’s flexible and willing to work in rotating shifts, including occasional weekend shifts.…

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Klantenservice-salarissen in Nederland

Op basis van 195 vacatures met salarisinformatie.

Geschat op basis van vermelde salarissen uit onze bronnen — indicatieve bruto jaarbedragen, geen aanbod.

Meestgevraagde skills in Nederland

Op basis van 432 vacatures in Nederland met vermelde eisen zijn dit de skills die werkgevers het vaakst vragen.

• Communication76% van de vacatures
• English22% van de vacatures
• Troubleshooting18% van de vacatures
• CRM12% van de vacatures
• German4% van de vacatures
• Live Chat4% van de vacatures
• Ticketing3% van de vacatures
• Salesforce3% van de vacatures

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