Business Systems Consultant - CRM (PD/CS)/GCC - Germany

Over deze vacature

Your mission Servus und hallo bei uns hier in Sungrow! We are excited to welcome a sharp and curious mind into our growing IT team in Munich. As our new Business Systems Consultant - CRM (PD/CS)/GCC, you will be the bridge between our Customer Service and Project Delivery teams and the digital systems that power them. Curious what this is all about? Let's dive right in: You will capture and translate business requirements from Service and Project Delivery teams into smart CRM/GCC configurations, covering service tickets, case management, installed base, and field service modules. You will support end-to-end Project Delivery workflows - from project setup and milestone tracking to resource and cost monitoring - ensuring nothing falls through the cracks. You will coordinate cross-functional …

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