Italian Speaking Service Desk Analyst -Remote in Greece

Over deze vacature

Patrique Mercier Recruitment FR is thrilled to announce an opening for an Italian Speaking Service Desk Analyst. This role will be pivotal in delivering high-quality support to our Italian-speaking clients, ensuring their technical issues are handled efficiently and effectively. As a Service Desk Analyst, you will leverage your technical skills and communication abilities to enhance customer satisfaction and provide outstanding service. Responsibilities Serve as the main point of contact for Italian-speaking clients, managing inquiries via phone, email, and chat. Troubleshoot and resolve various technical problems related to software, hardware, and IT services. Accurately document all support requests and resolutions in the service desk ticketing system. Guide clients in using products and…

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