Customer Experience Specialist (Support & Success)

Marker.io · Paris, Île-de-France, France · Télétravail possible

Vous continuerez vers l’annonce originale de l’employeur.

Entreprise
Marker.io
Lieu
Paris, Île-de-France, France
Type de contrat
Temps plein
Publiée le
27 mai 2026

À propos de ce poste

About the role We're looking for a Customer Experience Specialist to become the front line of Marker.io. You'll help customers through live chat, email and calls with everything from: Technical troubleshooting Billing questions Onboarding guidance Product education Trial support Feature clarification Account management Upgrade conversations This is not a traditional "ticket support" role. You'll play a key role in helping customers succeed with Marker.io while also improving retention, conversion, and overall customer experience. You'll work closely with the founders, product team, and engineering team to surface customer insights, improve documentation, and identify friction in the product. What you'll do Customer support & troubleshooting Help customers via chat, email and calls Hop on c

Ceci est un résumé court. La description complète se trouve sur la page de l’employeur.

Recevez des offres comme celle-ci

Créez un profil gratuit et recevez des offres de France et de toute l’UE correspondant à vos compétences.

Voir mes correspondances