French-Speaking Customer Expert for Booking.com - Work In Greece

À propos de ce poste

Mercier Consultancy Group is seeking a French-Speaking Customer Expert to join our team supporting Booking.com customers in Greece. This role offers a fantastic opportunity to provide exceptional service to French-speaking users of one of the world's leading online travel platforms. Join our vibrant team and contribute to enhancing customer experiences in a dynamic and fast-growing industry. Key Responsibilities Deliver excellent customer support in French across multiple channels including phone, email, and chat for Booking.com users. Assist customers with booking inquiries, reservations, cancellations, and other related questions. Resolve complex customer issues promptly to ensure satisfaction and loyalty. Maintain accurate records of customer interactions in the CRM system. Collaborate …

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