Dutch-Speaking Customer Experts for an International Airline - Work in Greece

À propos de ce poste

Mercier Consultancy MD is seeking enthusiastic Dutch-Speaking Customer Experts to join our team supporting a leading international airline in Greece. In this role, you will provide excellent customer service to Dutch-speaking passengers, assisting with booking inquiries, ticketing, travel information, and issue resolution. Key Responsibilities Deliver professional customer support to Dutch-speaking clients via phone, email, and chat regarding flight bookings, schedules, baggage, and travel policies. Assist passengers with reservations, cancellations, changes, and special requests promptly and accurately. Resolve customer complaints and issues efficiently to ensure a positive travel experience. Maintain accurate records of customer interactions using CRM systems. Collaborate with internal t…

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