B2B Customer Support Specialist (f/m/d)

À propos de ce poste

What we build Prewave is a Vienna-based scaleup building an AI-powered supply chain intelligence platform. Over 200 global enterprises, including Toyota, Lufthansa, Ferrari, and Volkswagen, rely on us to manage supply chain risk and compliance. We're looking for a Customer Support Specialist (f/m/d) to join our CS Operations team. You'll be the point of contact for procurement managers, compliance leads, and supply chain professionals at some of the world's largest companies. AI is central to how we run support, and you'll work with it daily. This role suits someone who is organized, takes ownership of their queue, and is comfortable communicating with senior stakeholders. You should be curious about the technical side of how support systems work and motivated by the idea of becoming a tru…

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