Sr. Manager, Customer Success

Sobre este empleo

The Front-Line Manager (Customer Success Leader) leads and coaches a team of Customer Success Executives (CSEs), driving renewal forecast accuracy, customer retention, and account expansion across their book of business. This role ensures CSEs deeply understand their accounts, build strong multi-level customer relationships, and identify risk and opportunity early enough to act on it. This position partners cross-functionally with Finance, Sales, Product, and Infor leadership to reconcile forecasts, resolve at-risk accounts, and convert adoption and realized value into expansion revenue. The role requires strong coaching and mentoring skills, forecasting rigor, executive presence, and a data-driven approach to inspecting team performance and account health. Who is Infor? Watch to find out!

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Salarios de Director en España

Basado en 59 ofertas que indican el salario.

Estimado a partir del salario anunciado en nuestras fuentes: cifras brutas anuales orientativas, no una oferta.

Competencias más demandadas en España

Según 716 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Stakeholder Management57% de las ofertas
• Strategy50% de las ofertas
• Leadership38% de las ofertas
• Project Management28% de las ofertas
• Budgeting21% de las ofertas
• Coaching13% de las ofertas
• Agile/Scrum12% de las ofertas
• Team Leadership6% de las ofertas

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