Customer Service Representative

Sobre este empleo

We are looking for a Customer Service Representative to join our growing Customer Experience team. In this role, you will be the first point of contact for our clients; answering questions, resolving issues, and ensuring every interaction leaves people feeling supported and heard. You do not need a background in HR technology; what matters is that you genuinely enjoy helping people, stay calm under pressure, and take ownership of problems until they are solved. Key Responsibilities Respond to client enquiries via phone, email, and live chat in a timely and professional manner Troubleshoot platform issues and escalate to technical teams where necessary Guide new users through the Bryq platform and help them get set up Log and track client interactions accurately in the CRM system Identify…

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Competencias más demandadas en España

Según 381 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication52% de las ofertas
• CRM41% de las ofertas
• Troubleshooting38% de las ofertas
• English23% de las ofertas
• Live Chat16% de las ofertas
• German11% de las ofertas
• Ticketing6% de las ofertas
• Salesforce3% de las ofertas

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