Customer Service Agent: English - Morning Shift

Sobre este empleo

The Schedule for the afternoon-shift position is 8:00 pm to 16:00 pm (5 days/week) with 30 minutes of break. You will be expected to: Customer Service by phone, e-mail or social media for solving any incidents generated daily. All three are essential for resolving any incidents that arise on a daily basis. Managing and efficiently handling incoming calls and chats will be a critical aspect of this role to ensure efficient and high-quality communication with clients Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.…

Esto es un breve resumen.

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Competencias más demandadas en España

Según 420 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication55% de las ofertas
• Troubleshooting39% de las ofertas
• CRM38% de las ofertas
• English27% de las ofertas
• Live Chat15% de las ofertas
• German11% de las ofertas
• Ticketing6% de las ofertas
• Zendesk4% de las ofertas

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