Senior Customer Operations Lead - Order to Cash (O2C) with German

Sobre este empleo

The Senior Customer Operations Lead ensures end-to-end customer account coordination across the O2C cycle — from order entry to delivery, invoicing, and post-sales issue resolution. The role serves as the main operational interface between Customers, Sales, and internal support functions, ensuring that service levels and process quality meet our client's customer-centric standards. It is a key position to deliver a “One Customer” experience through process discipline, visibility, and proactive communication. Main Tasks • Is in charge of ordering for Gold Customer • Is in charge of solving the problems (aka cases) of Gold Customers • Manage and oversee the complete Order-to-Cash cycle for assigned customers.…

Esto es un breve resumen.

¿Quieres saber si encajas? Compara tu CV con este puesto: gratis, en 30 segundos.

Competencias más demandadas en España

Según 420 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication55% de las ofertas
• Troubleshooting39% de las ofertas
• CRM38% de las ofertas
• English27% de las ofertas
• Live Chat15% de las ofertas
• German11% de las ofertas
• Ticketing6% de las ofertas
• Zendesk4% de las ofertas

Empleos similares

• Customer Care Specialist - Spend Platform -English Speaker · Perk
• Customer Care Specialist (French Market) · The Fork
• Spanish and English speaking Customer Service Representative for Booking · Teleperformance Spain
• Dutch Customer Support Consultant in Sofia · Next Job Abroad
• Junior Customer Relations Executive · Ebury
• Technical Support Manager - Spend · Perk