Front Office Supervisor (m/w/d)

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Oversee front office operations: Ensure the efficient day-to-day operation of the reception area, including smooth check-in and check-out processes and the delivery of exceptional guest service. Lead front office shifts: Take responsibility for the operations of the Front Office during assigned shifts, including Reception, Executive Lounge, Telephone Operations, and Porter services, ensuring an efficient workflow and adherence to service standards. Support guest relations: Assist with guest inquiries and requests, address guest concerns and complaints in a professional manner, and ensure prompt resolution to maintain high levels of guest satisfaction.…

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