Customer Success Manager

Über diese Stelle

About the Role Join a fast-growing, Y Combinator–backed AI startup in Munich as their first Customer Success Manager. This is a high-impact, foundational role at a seed-stage B2B SaaS company that automates quoting and order processing for distributors and manufacturers using AI — helping sales teams eliminate manual work and close more deals. You'll own the full post-sales customer journey and work closely with the Chief Product Officer, sales, and engineering teams to drive retention, expansion, and product adoption. This role will directly shape how the company grows with its customers. No visa sponsorship is available — candidates must be eligible to work in Germany without sponsorship. What You'll Do Own the end-to-end customer journey from sales support through onboarding, adoption, …

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