Customer Care Specialist - Spend -German Speaker

Über diese Stelle

WHAT YOU’LL DO - Respond to customer queries via email, chat, and phone in a timely and knowledgeable manner - Troubleshoot and resolve issues while providing accurate information and following up as needed - Document interactions and escalate complex cases to the appropriate teams - Ownership of incoming requests from customers, including the creation of tickets for the internal organization - Ownership for tracking-to-resolution of recorded incidents or bugs - Answering and handling customer inquiries for our customers in Germany, Switzerland, and the rest of Europe - Internally, you’re the first point of contact for knowledge on the operational use of our software WHAT WE’RE LOOKING FOR - Background in finance and or accounting is a strong plus - Operational experience with a high…

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Kundenservice-Gehälter in Deutschland

Basierend auf 124 Stellen mit Gehaltsangabe.

Geschätzt aus den angegebenen Gehältern unserer Quellen — Richtwerte brutto/Jahr, kein Angebot.

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