Client Engagement & Support Model Solution Lead

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The Role Join Capco as Solution Lead for Client Engagement, working with internal client stakeholders and external counterparties (banks, brokers, asset managers and market infrastructure providers) on the way they engage, onboard, service and support their clients during a major migration phase. The role owns the answer itself: how clients are informed, documented, supported and measured through change, together with the economics that hold the model together and the evidence that it works at the volumes in scope. Operating at senior Principal Consultant to Managing Principal level, you will act as design authority for the engagement and support model, assuring the solution from concept through to live running, holding the final call on design questions, and remaining the focal point when…

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