Service Advisor - Göteborg

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Role Overview The service advisor works proactively to ensure the day-to-day operation of the service reception and that customer service needs and expectations are met, from customer enquiry to invoice and follow-up. This work contributes to an optimized use of the workshop and long-term and profitable relationships with customers. Duties As a member of our service team, you will play a key role in the relationship between our customers and the bodyshop. You will have a broad and varied role with a great deal of responsibility and many points of contact. Our customers are our top priority, which is why we see this role as central to our organization. It is crucial that all customer contacts are handled in a friendly, professional, service-oriented and helpful manner. Focusing on the custo…

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