Senior Solutions Architect

Über diese Stelle

Responsibilities: Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions and relevant lines of questioning that may not have been prepared in advance of the conversation Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing Partner closely with Talkdesk’s product, implementation and sales teams to identify issues, close gaps and continuously improve SOWs and the SOW process Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new …

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