Customer Service Manager (Polish, english, russian languages)

Über diese Stelle

Hello! We`re Abakus School - we’re a leading international school of neuromathematics and cognitive development for children aged 5–12, blending online and offline learning with a science-backed, neuropedagogical approach. As we grow across Europe, we’re expanding our support team to better serve familiesin English and Polish. Your Role Be the trusted point of contact for parents and teachers — from onboarding to course completion. You’ll: Support clients via chat, email, and calls on our platform Manage schedules, course changes, teacher swaps, and account updates Communicate clearly and warmly in English and Romanian Solve issues fast, anticipate needs, and boost satisfaction with our services Run check-in calls and handle feedback with care Keep records accurate and workflows smooth…

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