Polish Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

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Mercier Consultancy MD is seeking a Polish Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation support. This role presents an excellent opportunity for Polish speakers to engage in a rewarding customer service career within a dynamic and multicultural environment. Key Responsibilities Provide outstanding customer support and solutions to Polish-speaking clients through phone, email, and chat. Resolve customer inquiries efficiently, ensuring a high level of customer satisfaction. Maintain accurate documentation of customer interactions using CRM systems. Collaborate with internal teams to address and resolve complex customer issues. Stay informed about company products, services, and policies to deliver accurate information. Contribute to ongoing impr…

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