Distribution Service Engineer - Italy (Temporary Contract)

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Your mission Ciao a tutti! We are seeking a dedicated Distribution Service Engineer to join our growing team in Italy for a temporary contract (1 year temp. contract). This role is crucial for maintaining excellent service standards and supporting our partners and customers in the rapidly expanding Italian market. You will be instrumental in: Managing hotline and ticket systems for distributors, installers, and end-users. Providing training sessions to distributors and installers in the region. Supporting onsite troubleshooting/commissioning activities in the related region. Assisting with pre-sales customer visits in collaboration with the Account Manager. Creating and maintaining FAQs, online courses, and documentation for the region. Preparing regular performance reports (weekly, monthl…

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