Banking Operations People Lead - Complaints (all genders)

Über diese Stelle

In this exciting chapter of continued growth and expansion, we’re looking for a passionate Banking Operations People Lead – Complaints (all genders). As a Banking Operations People Lead – Complaints in our Banking Operations Team you will work closely with our Banking Operations Divisional Lead and your team to make sure we are performing across all our areas and ensure to create the best-in-class customer experience. You will analyse performance data and extract data to come up with actions to constantly improve your team performance, the customer experience and the business engagement. You will play an important role in ensuring that we are compliant with the regulatory requirements and that we act as advocates for our customer.…

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