French-Speaking Customer Experts for Consumer Electronics - Work In Greece

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Mercier Consultancy MD is seeking dedicated French-Speaking Customer Experts to join our team supporting a leading consumer electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking clients, assisting them with inquiries related to electronic products, technical support, and after-sales service. Key Responsibilities Deliver professional and friendly customer support to French-speaking customers via phone, email, and chat regarding consumer electronics products and services. Assist customers with troubleshooting, product information, warranty claims, and service scheduling. Record customer interactions accurately and maintain up-to-date information in the CRM system. Collaborate with technical and product teams to resolve complex customer …

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