ICT Helpdesk / Support Engineer

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Client: A Belgian federal research organization based in Brussels that provides independent scientific advice to policymakers in the healthcare sector. The organization supports decision-making by delivering studies and analyses aimed at improving the quality, accessibility, and efficiency of healthcare in Belgium. The IT environment supports internal users and research teams, with a strong focus on reliability, security, and operational continuity. Project: The client is looking for an ICT Helpdesk / Support Engineer to support internal IT operations. The role is focused on providing first-line and second-line support to internal users, ensuring smooth day-to-day IT operations, and managing a wide range of administrative and technical IT tasks. Key responsibilities include: ● Incident man…

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