Process Engineer

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About the Role: We are seeking a detail-oriented and analytical Process Engineer to join our team. The successful candidate will be responsible for designing, analyzing, and optimizing end-to-end business processes to enhance speed, accuracy, customer, broker, employee experience. This role plays a key part in driving automation, process improvements, and data-driven decision-making within our organization. The candidate will also be managing stream within transformation program which requires PMO or project management skills Key Responsibilities: Uncover and clarify business activities & needs and actively drive the discussions about processes with the business Design end-to-end processes and align processes to customer, broker and employee journeys. Map the current (as-is) and future (to…

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