Service Operations Specialist - Germany

Об этой вакансии

Your mission Servus und herzlich willkommen bei uns hier in Sungrow! We are thrilled to introduce a role that sits right at the heart of our service operations - keeping things moving, customers informed, and repairs running like clockwork. As our Service Operations Specialist, you will be the backbone of our after-sales service flow in Germany. Curious what this is all about? Let's dive right in: Arrange and coordinate return shipments for defective units, ensuring smooth and timely logistics from the moment a return request is raised. Respond to customer inquiries and emails regarding return requests, providing clear guidance and a reassuring point of contact throughout the process. Support customers in correctly completing return forms and compiling all required documentation, making th…

Это краткое описание. Хотите узнать, подходите ли вы? Проверьте резюме под эту роль — бесплатно, за 30 секунд.

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