Customer Support Agent for the Mercedes Team - Dutch speaking

Next Job Abroad · Hasselt, Flanders, Belgium

Przejdziesz do oryginalnego ogłoszenia pracodawcy.

Firma
Next Job Abroad
Lokalizacja
Hasselt, Flanders, Belgium
Rodzaj umowy
Pełny etat
Opublikowano
27 kwietnia 2026

O tej ofercie

We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat. Your tasks include handling customer contacts covering: Roadside Assistance (RSA) 24/7 breakdown support following strict safety guidelines Recovery assistance for vehicles to dealerships B2B & B2C customer support Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.) Connected Mobility Services (CMS) Support for Mercedes Me App and digital services Account login, activation/deactivation of digital services Service purchases, online appointment booking, vehicle monitoring Inform customers about features included in service packages

To krótkie streszczenie. Pełny opis znajdziesz na stronie pracodawcy.

Otrzymuj takie oferty jak ta

Utwórz darmowy profil i otrzymuj dopasowane oferty z Belgium i całej UE.

Zobacz moje dopasowania