Operations Assistant (50-60%)

Iwwer dës Plaz

IN SHORT Do you speak multiple languages, have a knack for logistics, and always keep track of everything? Join FELFEL’s dispatcher team as an Operations Coordinator (hourly contract, 50-60%) in either Zurich Wiedikon or Lausanne Flon and help us elevate our operational excellence! YOUR RESPONSIBILITIES Ensure high-quality service and a smooth operational experience by consistently monitoring our service standards to keep customer satisfaction as a top priority. Communicate effectively with our third-party logistics partners and multilingual drivers across various channels, acting quickly while maintaining a clear overview. Act as a key point of contact for operational supply chain processes, driving efficient organization, oversight, and proactive issue resolution. Coordinate closely with…

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