Customer Success Manager

Wallenius Wilhelmsen Ocean AS, filial Sverige · Stockholm, Sverige

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Firma
Wallenius Wilhelmsen Ocean AS, filial Sverige
Plaz
Stockholm, Sverige
Aart vum Kontrakt
Vollzäit
Publizéiert den
21. Juli 2026

Iwwer dës Plaz

The Customer Success Manager (CSM) is a member of the account team* and the role is responsible for ensuring consistent customer satisfaction, efficient operational delivery and execution on contracts, and strong alignment between customer commitments and commercial targets. And by that securing long-term customer retention. The role defines and oversees the global Customer Success strategy for the account, drives continuous improvement, and represents the customer voice internally to support retention, renewals, and long-term partnership success *Account Team refers to Global Team led by Key Account Manager or Account Manager. Direct Reporting Line to Regional Customer Success Manager and Functional reporting line to Key Account Manager for the respective Account supported. Key Responsibi…

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Customer Success Manager — Wallenius Wilhelmsen Ocean AS, filial Sverige | NewLuxJob