Human Resources Services Delivery Specialist – DACH Market
WTW · Lisboa, Portugal
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- Firma
- WTW
- Plaz
- Lisboa, Portugal
- Publizéiert den
- 30. Juni 2026
Iwwer dës Plaz
Role Summary This role delivers consistent, high‑quality, and compliant HR support within a German‑speaking, multicultural shared‑services environment. Operating with a high degree of autonomy and accountability, the Specialist ensures strict adherence to documented procedures, quality standards, and country‑specific regulatory requirements. The position plays a critical role in: Delivering a seamless and professional colleague experience across the DACH region Ensuring accurate case triage and effective escalation Supporting the maintenance and quality of German‑language HR knowledge content Key Responsibilities 1. Centralized Tier 1 HR Support – DACH Act as the primary Tier 1 point of contact for HR‑related inquiries for Germany, Austria, and Switzerland via ServiceCentral (or equivalent…
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