Controller, Customer Service Delivery
SES · Betzdorf, LU
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- Firma
- SES
- Plaz
- Betzdorf, LU
- Publizéiert den
- 17. Juli 2026
Iwwer dës Plaz
Controller, Customer Service Delivery - (Fixed Term Contract- 12 months) Role Description Summary Join our dynamic shift team and become a key player in the support, management, and monitoring of SES Video Platforms and Services 24x7. The resource is responsible for ensuring the smooth operation, monitoring, and troubleshooting of video and satellite services. This role involves event monitoring, incident management, preventive maintenance, arrange service and platform onboarding and technical support. The incumbent will work in a shift rotation to provide 24/7/365 customer service, ensuring industry-leading service quality and performance. Primary Responsibilities / Key Result Areas Maintain services to the highest possible standards, considering primarily service availability and quality…
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