Junior SaaS Engineer

Iwwer dës Plaz

As a SaaS Engineer, you'll play a key role in ensuring the smooth running of our services while maintaining a high level of customer satisfaction. You'll be instrumental in maintaining our SynaptiQ platform and providing first-level support to our clients, as well as assisting with onboarding and the development of new features. Your key responsibilities will be: 1. Technical SaaS Support: Handle first-level requests from the biggest Renewable Energy Actors, providing efficient solutions to PV or BESS technical issues and discussing more complex problems with the Senior SaaS Engineer team when necessary. Assist the service delivery team with the deployment of assets into the SynaptiQ platform. Understand clients' needs and translate these into appropriate technical solutions. Support clien…

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