Dutch-Speaking Customer Experts for an Insurance Company - Work In Greece

Mercier Consultancy Group · Belgium · Remote méiglech

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Firma
Mercier Consultancy Group
Plaz
Belgium
Aart vum Kontrakt
Vollzäit
Publizéiert den
5. Mee 2026

Iwwer dës Plaz

Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading insurance company in Greece. This role involves providing professional customer service to Dutch-speaking clients, assisting them with insurance-related inquiries, claims, and policy information to ensure excellent customer satisfaction. Key Responsibilities Deliver professional and empathetic customer support to Dutch-speaking clients via phone, email, and chat regarding insurance products, claims, and policies. Address customer questions and resolve issues efficiently, maintaining a high standard of service. Document all customer interactions accurately in the CRM system. Collaborate with internal teams to resolve complex customer cases and escalate as necessary. Stay informe

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