Product Support Engineer, Team Lead
Semperis · Dublin
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- Company
- Semperis
- Location
- Dublin
- Employment type
- Full-time
- Posted
- September 1, 2026
About this job
As a Product Support Team Lead at Semperis, you will play a critical leadership role within our Product Support organization, reporting directly to the Director of Support Engineering. In this role, you will lead, mentor, and develop a team of Product Support Engineers while serving as a senior escalation point for complex customer issues. You will combine strong technical expertise with people leadership to ensure exceptional support experiences for our customers. You will drive operational excellence, oversee escalated cases, contribute to process improvements, and partner closely with cross-functional teams to support Semperis' identity security solutions.…
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